1-916-299-0121
- Description
- Shipping
- Why Buy From Us?
Highlights
Sets up in just 2 minutes and can comfortably fit 2-3 adults.
Made with waterproof and UV protective 280g flame retardant poly-cotton.
High-density 2.0 " thick foam mattress included.
Interior has detachable storage pouches for easy storage of camping accessories.
Specification
Brand:Trustmade
Pole Material:Aluminum
Fabric:Canvas
Layers:Double
Capacity:3-4 Person
Material:Canvas
Details
Shell Material: 420D Oxford Cloth
Body Fabric Material: 300g Flame Retardant Poly-cotton; 300 g T/C rip-stop Canvas; PU 3000 mm Waterproof; Anti-UV 50 plus
Color: Orange Rainfly + Beige Fabric
Expand Size: 74.8 X 94.5 X 51.2 Inch
Compact Size: 75 X 48 X 11 Inch
Package Included:
2.3M Aluminum extendable Ladder*1
LED Light*1
Shoe bag*1
Hardware kits*1
Manual Instruction*1
For California residents: Proposition 65 Warning
Return Policy:
If you cancel your order before we prep your tent for shipment; we will provide a 100% refund minus a $150 cancellation fee. We commit to materials to meet production up to 3 months in advance and we plan our material and fabrication pipeline based on order volume so cancellations make this difficult.
After we have shipped your tent or after you receive your tent; we will accept returns of new; unused Trustmade tents that have not been opened and are still in their intact; original packaging within 30 days of delivery. Due to the difficulty and cost of transporting our tents; the customer will be responsible for shipping to and from (depending on the location; an estimated $800-1200) and a $200 restocking fee.
Any refunds processed will be refunded to your original method of payment and may take up to 10 days to appear on your statement. Trustmade is not responsible for any products lost or damaged during the return shipping. If we do not receive the product; or they arrive damaged from when they left your possession; your return request may be refused.
Shipping is FREE on all orders to customers within the contiguous 48 US States + Washington DC. Shipping is available to Alaska & Hawaii upon request - please reach out to our team for a quote.
We don't want to mess around with fine print and extra charges, we like things to be simple and easy.
Want to know about our Returns Policy? Read more here.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorization and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at info@carcamppro.com.
International Orders:
Please be aware that our products are made specifically for the US market. This means that they require a 120V electrical system to function correctly.
Our products have generally not been certified for use with other countries electrical safety standards but all of our products are certified to US standards.
We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrived damaged please send photos to info@carcamppro.com, then visit our Returns page and lodge your return claim online.
- Free Shipping to the lower 48 & DC - No extra charges. Ever.
- Price Match Guarantee - Best prices online guaranteed.
- 30 Day Easy Returns - No questions asked.
- Best Service Around - We pride ourselves on the best service, anywhere.
- Satisfaction Guaranteed - Products are handpicked for quality. We know you'll love them, but if there is ever something wrong, we'll fix it ASAP.
- For Campers, By Campers - Expert advice 24/7
- Born in the USA - Products manufactured on our turf. Service team boots on our soil.
Join hundreds of satisfied customers in the Car Camp Pro family. Any questions, call us at 916-299-0121 or email info@carcamppro.com.